Common Answers to Questions.

iMarkets Frequently Asked Questions (FAQ)

1. Is iMarkets Australian-owned and operated?

Yes, iMarkets is proudly Australian-owned and operated.


2. How does iMarkets Buyer Protection work?

If PayPal is used for the transaction, you’re automatically covered under PayPal’s Buyer Protection.
For transactions using Sellers Credit, if the item isn’t received, the payment will be refunded to your iMarkets account.


3. What payment methods are allowed on iMarkets?

Multiple payment methods are supported.
The available options are determined by the seller and are shown in each listing.


4. As a seller, am I required to offer free postage?

No, you're free to choose any shipping carrier and charge accordingly. There are no penalties for not offering free shipping.


5. Will iMarkets hold payments from sales?

No. Payments go directly from the buyer to the seller, except when both parties agree to use an escrow service.


6. Can I advertise my website on my listings or store?

Yes, but only on your store pagenot within individual product listings. Abuse of this policy may result in listing removal.


7. What can I sell on iMarkets?

You can sell anything legal in Australia, except for XXX-rated content.


8. Do I need to open a store to sell on iMarkets?

Yes, a store (free or paid) is required to sell on the platform.


9. Can I sell downloadable digital products?

Yes, iMarkets supports digital downloads.
Sellers can upload digital files when creating a listing. Buyers receive access to downloads once payment is confirmed.


10. How do I list a digital movie or downloadable product?

When creating a listing:


11. What if I sell a product that infringes a trademark or copyright?

iMarkets takes IP violations seriously.


12. Why does iMarkets charge fees when other platforms are free?

Many “free” platforms are funded through ads, spam, or selling user data.
iMarkets provides a secure, ad-free, stable platform, supported by fair fees to cover infrastructure, support, and software maintenance.


13. How does GST work on iMarkets?


14. Do I need an ABN to sell on iMarkets?

No, iMarkets does not require an ABN. However, it is the seller’s responsibility to comply with local tax regulations.


15. Can international buyers and sellers use iMarkets?

Yes, international users are welcome. All prices are listed in Australian Dollars (AUD).


16. Will iMarkets report my sales to the Tax Office?

No, iMarkets does not share any user information with government departments.


17. I didn’t receive my verification email. What should I do?

For support, contact us via the Support Desk and check your iMarkets account inbox regularly for messages.